Hôtel Bristol Union Intra Muros

Très bon séjour dans cet hôtel avec chambre confortable, personnel souriant et attentive.

This is a lovely boutique hotel. The staff went out of their way to help us park our car when the Tour de France was about to start from St Malo and the streets were being blocked by the police so there was no available parking. One of the staff came with me in my car, and when we couldn’t find a space in the citadel, he took his car and I followed him in mine in order to find a parking space outside the citadel. He went above and beyond to help us, which was a kind act, and very much appreciated. The breakfast was good quality and tasty and we felt like we were very well looked after. We loved the town, and would definitely go back, and we would stay at this lovely hotel again because of the real hospitality.

Members of family Staff were always most helpful ,room attended everyday and a breath of fresh air seeing all those happy faces , treated as members of family nothing too much trouble.

******* offered a choice of payment either immediately, or on arrival at the Hotel 2 days later. I opted for the latter, but was then told to contact the Hotel as the payment method was not acceptable. It would have been better to have ******* insist upon immediate payment as this would have avoided a call in which they understood my French but I perhaps did not understand all of lhe reply (the line was faint). Once there all was resolved quickly and without fuss, and the stay itself was most enjoyable. Highly recommended.

This was the tiniest room I stayed in during my 2 week trip with 8 different hotels. The amenities were poor. There was no coffee maker in the room. No shampoo or shower gel in the shower. The hotel lobby has seating for perhaps only 4 people. The location is excellent. But the price was very high for a property that offers so little luxury.

Would very much recommend. Lovely property - welcoming staff, comfortable rooms, elevator, great breakfast, easy walk from the ferry port. We enjoyed out brief stay very much.